Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide when interacting with our Services. This includes:

• Full name, email address, phone number, and company details;
• Account credentials when you sign up for an account;
• Payment or billing details (processed securely by third-party gateways such as 2Checkout);
• Usage data such as IP address, browser type, pages visited, and session duration;
• Communications you send to us (support requests, inquiries, or feedback).

2. How We Use Your Information

Zentric Solutions uses the collected information for the following purposes:

• To provide, maintain, and improve our services and website functionality;
• To process transactions and deliver purchased products or services;
• To communicate with you regarding updates, promotions, or support requests;
• To personalize user experience and improve content relevance;
• To ensure security, prevent fraud, and comply with legal obligations.

3. Payment Processing

We use trusted third-party payment processors such as 2Checkout to handle financial transactions. Zentric Solutions does not store or have access to your credit card details. All transactions are processed securely under PCI-DSS standards.

4. Cookies and Tracking Technologies

To evaluate traffic, enhance user experience, and provide tailored content, we employ cookies and related tracking technology. Although you can change your browser's settings to block cookies, some website features might not work as intended.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Sharing and Disclosure

We do not sell or rent your personal data. We may share your information only with:

• Service providers and partners assisting in operations, hosting, or analytics;
• Payment gateways for secure transaction processing;
• Authorities or regulators where required by law or to protect our rights.

7. Data Security

We put in place the proper organizational and technical security measures to guard against unauthorized access, loss, misuse, modification, and disclosure of your personal information. Nevertheless, we are unable to guarantee perfect security because no electronic storage mechanism is 100% safe.

8. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, such as:

• Accessing the personal data we hold about you;
• Requesting correction or deletion of your data;
• Withdrawing consent for certain processing activities;
• Requesting a copy of your data in a portable format;
• Filing a complaint with your local data protection authority.

9. International Data Transfers

Zentric Solutions operates globally, and your data may be transferred and processed outside your country. We ensure that such transfers comply with applicable data-protection laws and adequate safeguards are in place.

10. Changes to This Policy

This Privacy Policy may be updated periodically. A updated effective date will be included with any updates on this page. To stay updated on how we safeguard your information, we invite you to examine it from time to time.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Zentric Solutions
Email: business@zentricsolutions.com
Website: www.zentricsolutions.com